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  • Safety@Work

TIKTOK PTE. LTD.Program Management Lead, Issue, Trust & Safety

Where to find the vacancy

Roles & Responsibilities

TikTok is the leading destination for short-form video. Our mission is to inspire creativity and bring joy. Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine based moderation to remove harmful content quickly and often before it reaches our general community. Your well-being is very important to us. As part of this commitment, you will have access to our especially designed wellbeing programmes to support your physical and psychological health and wellbeing. What will I be doing? - Manage a talented team of Issue Program managers, define our approach for the region and contribute to our global policy on Issues such as Hate Speech, Illegal and Regulated Goods, Minor Safety and Bullying and Harassment - Manage the performance and goals of a team of program managers, developing and driving the roadmap and taking responsibility for key metrics - Collaborate with cross-functional partners (content policy, product management, data analytics, operations, engineering, algorithm) to identify, assess and resolve related issues in our products - Provide foresight into various vulnerabilities in scenarios such as video, comments, follow/like, accounts, etc. through qualitative and quantitative approaches Qualifications What should I bring with me? - Broad experience across Trust and Safety, or a related area such as Fraud, Integrity, management of social networking, or within a Trust and Safety vertical, such as minor safety, hate speech, illegal activities and regulated goods, etc. - Experience of managing and leading small teams including objective setting and performance reviews - Extensive background of managing and coordinating large scale projects or products, working closely with engineering and design teams together with other partner teams to guarantee effective execution of product plans - Good data analytics background is a plus TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations for individuals with disabilities in our recruitment process.

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